George Klein & Associates
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Services

George Klein and Associates CC offers a wide range of services all related to market information gathering, analysis and strategy. Services include the following:

Overview of South African business environment:
  • Socio-political background, regional distribution of GGP. population, financial structure, growth, inflation

Market quantification...

  • market size, market shares, growth, competitor activity etc.
Market Information...
  • Formulation and implementation of market strategies
Market segmentation studies...
  • Assessment of product and service profiles required by different industrial and commercial sectors
Usage of and attitude toward products and services...
  • Current-, future- and discontinued usage, most favoured products, products known but never used and reasons
Customer needs...
  • Needs ranked in order of importance. Critical success factors
Supplier performance...
  • Extent that suppliers are matching customer needs.
New product and service acceptance...
  • Quantification of likely sales after features are shown and explained - at different price levels, perceived benefits/disadvantages.
Buyer and specifier behaviour...
  • Buying patterns, demographics, perceptions, considerations
Market intelligence...
  • Competitor activity, turnover, distribution, product range, pricing.
Locating business partners and representation...
  • Profiling and short listing of likely business partners and distributors
Corporate image...
  • Measurement of client and competitors' images against a basket of customer needs
Communication audit...
  • How do customers want to be communicated with -through advertising, mail shots, representative calls, newsletters, demonstrations, price lists.
Pricing and distribution...
  • Measurement of price elasticity, preferred method of buying - direct, through distributors, installers, retailers.
Forecasting...
  • Likely demand over short and medium term - to 5-years
Feasibility studies...
  • Market profiling, barriers to entry, likely demand.
Survey methodology involves:
  • Personal face-to-face interviews
  • Telephone interviewing
  • Postal self-completion interviews
  • Desk research
Contact details for George Klein and Associates CC

E-mail:  gkassoc@global.co.za  |  Telephone: (+27 11) 786 55 13  |  Fax: (+27 11) 786 55 11  |  Cellphone: 083 227 3022
Physical Address:  67 Wilmington Crescent  |  Lyndhurst  |  Johannesburg  |  2192
Postal Address:  P O Box 2276  |  Highlands North  |  South Africa  |  2037

George Klein & Associates
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